Privacy Policy

We collect information you provide directly to us, including:

• Account details — name, email address, and password (via Firebase Authentication)
• Order details — shipping address, phone number, and items purchased
• Payment information — processed directly by Stripe and PayPal; we do not store full card numbers on our servers
• Communications — messages you send via our contact form, email, or social channels

We also collect limited technical information automatically, such as browser type and pages visited, via cookies and similar technologies, to keep your cart and session working correctly.

• To process, fulfil, and ship your orders, including preorders
• To let guests look up an order using an Order ID and email address
• To manage your account, order history, and loyalty tier status
• To respond to customer support and contact requests
• To send order updates and, if you opt in, marketing communications
• To detect fraud and keep the store secure

We do not sell your personal data. We share information only with service providers who help us run the store, including:

• Stripe and PayPal, to process payments
• Google Firebase / Google Cloud, to host our database, authentication, and file storage
• Shipping carriers, to deliver your order

These providers only receive the data needed to perform their service and are bound by their own privacy and security obligations.

We use cookies to keep items in your cart, remember your region and signed-in session, and understand basic site usage. You can disable cookies in your browser settings, though some features (such as checkout) may not work correctly without them.

We keep account and order data for as long as your account is active or as needed to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

You may access, correct, or request deletion of your personal data at any time from your account settings, or by contacting us at cldiecast2022@gmail.com. You may also unsubscribe from marketing emails at any time using the link in those emails.

Our store is not directed at children under 13, and we do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Changes take effect once posted on this page.

Questions about this policy can be sent to cldiecast2022@gmail.com or 011-69991841.